My fireplace stopped working, and I do not know how to fix it

I have always loved the look of log cabins. It feels so rustic yet homey if the inside is decorated right. My best friend’s parents owned a log cabin that they went and stayed at sometimes. I stayed with their family at the log cabin once, and I decided from then on that I wanted to live in a log cabin when I grew up. Well, after college, I worked for a couple of years to save up some money, and then, I bought a log cabin. It is literally everything that I ever wanted in a home. The outside is rustic and woodsy while the inside has a country but modern feel. I love my house so much, and I do not plan to every move. Something that added to the beautiful and cozy feeling of my home was my fireplace. I used it for five years with no issues, but last month, it stopped working. It is an electric fireplace, so I do not have a clue as to what could be wrong. My dad said that he would come look at it, and he did, but he could not figure out why it was not lighting either. I love my fireplace so much, and I have been searching online to see if I can find another one that looks the same as mine, but I cannot seem to find one. I believe that mine may have been custom built. I really hope that I can find someone to help me fix my fireplace. I miss it so much!

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