My friends have returned from road trip we do every year as a renewal of our friendship and commitment to one another. We were the best of friends all through grade school and college. But as life goes, we began careers and families and cannot get together as often as we like. We choose a different place each year to keep our visits interesting and exciting. It’s a special time for all of us; we stay up late, eat too much, drink too much and catch up on all the details of each other’s lives.
This year we chose a resort in a tropical climate. We were super excited; this year would be best yet. The resort and its surroundings were beautiful. When we entered our suite, it was cooled to a very satisfying 70 degrees. Whew! What a blessing, we were not familiar with the heat in the south. As our time together progressed, we discovered we all had different ideas of a comfortable air conditioner setting. Thankfully, we had a suite and each of the bedrooms had a thermostat. If someone didn’t like the temperature, they simply changed rooms.
The HVAC business that installed our unit was top notch. It did not matter which temperature was selected; the air conditioner responded immediately. The room was cooled nicely and most everyone was pleased, you can never please everyone. It was so hot that weekend, a lifetime friendship would have melted if not for our HVAC. During an especially hot day, we had a visit from one of the resort HVAC technicians to ensure our air conditioner was working properly. We were all impressed, that was true guest service.