I dislike when people jump to conclusions & they don’t provide a man time to respond or even look into the reason why things happen. I wonder why people can’t have more patience. I also wonder why they don’t look for the truth before they decide on how to react. Recently I had that happen to me. I knew there was a problem with our cooling system. I wasn’t exactly sure what was wrong, but I could hear an bizarre noise coming from it. My fiance didn’t hear the noise, but he told me that I should call the Heating plus Air Conditioning corporation if I was so sure that there was something wrong. At least he believed in my ability to think when there was a problem. I called the Heating plus Air Conditioning corporation & I told them about the problem I had noticed. The professional was nice enough when I first called. As I told him about the noise & that I thought there was a problem in the compressor he became a bit standoffish. He eventually asked me if my fiance was at home. I was definitely angry that he asked me to put my fiance on the iPhone. I called my fiance & told him what was going on. He started to laugh, but he talked to the Heating plus Air Conditioning tech. He told him that if he had a question, then he should talk to me. I was the a single who knew about the air conditioner. He wasn’t a mechanic. The Heating plus Air Conditioning tech was less objective when I got back on the iPhone & he told me that he was sorry. He finally told me that he thought I was right in my assessment of the cooling system.